Our Terms and Conditions

T&Cs, Privacy Policy and Cookie Policy


This privacy policy sets out how Bob Martin uses and protects any information that you give Bob Martin when you use this website.

Bob Martin is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Bob Martin may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9th November 2015.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • other information relevant to customer surveys, competitions, and/or offer

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@bobmartin.co.uk

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Bob Martin, Wemberham Lane, Yatton, BS49 4BS.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

What is a Cookie?

A Cookie is a text file that downloads small bits of information to the device you are accessing the page from when you use it. The next time you visit the website using that device the details of your previous visit are remembered. Cookies help us maintain the performance of the website and allow us to remember your preferences and make improvements based on visitor statistics. We also sometimes place cookies on your device which help us serve relevant adverts to you when you visit other websites.

Types of Cookies we use

The categories of cookies we use on the website and the function they perform is listed below.

Necessary Cookies

  • These cookies are essential for the website to function properly and cannot be disabled without severely effecting the usability of the website. The law does not require us to ask consent to use these cookies and they will always be placed when you use this website.
  • Where possible, we delete these cookies when you leave the website.

Functional Cookies

  • These cookies remember various choices you make on the website to improve your experience. They are also used to display recommendations for you based on your past activity on the site. Functional Cookies may be required for actions such as watching a video.
  • Any data that these cookies collect is anonymised before being used for any other purpose– we don’t keep records of your data or track you personally, or monitor how you browse on other websites.
  • This information is not made available to other websites.
  • We also use third party cookies from companies such as FaceBook and Twitter to allow you to share information via your timeline or by liking or sharing content.

Analytics Cookies

  • Analytics cookies are used to gather anonymous data on how visitors use the website. They look at what pages are the most popular, how long visitors stay on them, if and where a user gets an error message and other similar data which we use to improve how the website works and make information easier to find. This data is anonymous and we cannot track you individually using analytics cookies.

Managing Cookies

Most web browsers allow you to manage which cookies you accept via their settings – you can use the following links to find out more. If your browser is not listed below you can normally use the ‘Help’ functionality on your browser to find out about how it handles cookies, or visit the site you downloaded it from for more information.

General Information about cookies

  • You can find more information about cookies at www.allaboutcookies.org
  • The IAB provides information about Internet Advertising and your privacy at www.youronlinechoices.eu.
  • If you would like to contact us about cookies please email us at info@bobmartin.co.uk

Managing Functional Cookies

Managing Analytics Cookies

  • Google analytics provide a browser plugin to prevent their analytics cookies being placed https://tools.google.com/dlpage/gaoptout or you can use your browser settings to disallow analytics cookies.