Ask the Vet

Try our Ask the Vet service for reliable, professional pet care advice - for free!


At Bob Martin, we know it's difficult sometimes when you have a question about your pets health or using a product, and you don't know where to look for reliable advice.

Ask the Vet gives you access to practising vets who are fully qualified, animal lovers that are passionate about helping you, so you can rest assured that they will always have your pets best interests at heart. 

They are not trying to sell you products to earn commission or to make you buy Bob Martin products, they're here just give you honest, simple, impartial advice.

How does Ask the Vet work?

  • On our Contact Us page, select 'Ask the Vet' and the topic. 
  • Enter your details and question and press 'Send'.
  • Your email will be sent to our team of vets who will respond with an answer or advice within 48 hours.

 

What can I ask?

The short answer is - anything that doesn't require your pet to be seen by a vet, examples are:

My pet has gone off of his food - what should I do?
I've used Bob Martin Spot On but the fleas are jumping everywhere - is this what's supposed to happen?
My dog seems to be slowing down and have some trouble walking, what can I do to help?
I've noticed my cat is drinking more - do I need to take her to see a vet?

I need some help immediately?

If your query is urgent, or you need an answer quickly then we would always advise you to speak to your own vet.  Their safety must come first, and sometimes a face-to-face visit is essential.  Click here to find your nearest Veterinary Practice.

I have a problem with a Bob Martin product?

Our Consumer Relations Team are always happy to help you with any queries or if you have experienced issues with using one of our products. 

We are available Monday to Friday, 9 am - 5 pm (excluding Bank Holidays), you can find our details here.